In House

'Flippant' emails won't affect client/firm relationships, in-house lawyers say

Corporate legal departments will continue to demand more transparency on billing and fee structures, experts say

, New York Law Journal

   |1 Comments

The disclosure of internal DLA Piper emails that referred to churning a client's bill drew the attention of the legal world last week, but several in-house counsel said that while the emails were disturbing, their release would not likely affect client/firm relationships or the billing review process because clients are already demanding more transparency from firms.

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What's being said

  • TransparentBusiness

    I hope that the recent DLA Piper case functions as more than just a cautionary tale and inspires clients to demand more transparency from their lawyers. A web-based solutions like www.TransparentBusiness.com can resolve the issue of overbilling easily by keeping track of worked hours in real time. If lawyers insist on getting paid by the hour, there has to be a system of accountability in place that shows clients what work is being done every hour, especially when clients are expected to pay upwards of $300 for every hour. Companies and individuals in more than 96 countries are using TransparentBusiness to capture screenshots of remote activity every 3 minutes. To see how TransparentBusiness protects clients against overbilling, check out this short video: http://www.youtube.com/watch?v=VocWYCKWurg&feature=player_embedded

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