Moving Arbitration Online: The Next Frontier

, New York Law Journal

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Beth Trent, senior vice president for the International Institute for Conflict Prevention & Resolution, and Colin Rule, CEO and cofounder of Modria.com, write that the benefits of dispute resolution match well with the benefits provided by technology, which include cost savings due to reduced travel, and business processes that minimize administrative churn. But technology introduces new capabilities in dispute resolution that go beyond mere improvements in efficiency.

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