Balancing Reason and Emotion to Resolve Conflict in Mediation

, New York Law Journal

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In their Mediation column, Abby Tolchinsky and Ellie Wertheim, partners at Family Mediation, write: The extent to which emotion—be it fear of mistake on the global stage or mistrust rooted in family betrayals—is engaged and taken into account is an essential task of the mediator. Failure to do so limits the mediator's connection to the parties and impedes the possibility for resolution.

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