Jay D. Goldstein, who serves on the American Arbitration Association, New York City Employment Panel, and Jeffrey T. Zaino, vice president of the Labor, Employment and Elections Division of AAA, write: Wisdom of the neutral aside, clearly not all employment arbitrators are alike. Exactly how arbitrators manage the process, decide cases, and bill for their time varies significantly. Their background and training should influence your decision making.
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Employment Arbitrator Selection: Making the Right Choice
New York Law Journal
July 5, 2012
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